NYC Well is a referral service Mobile Crisis Teams (MCTs). After being dispatch, MCTs come out within 24 hours and operate as separate entities. Refer houseless population to HOMESTAT (Homeless Outreach Mobile Engagement & Street Action Teams by calling 311). MCTs are operated by hospitals with state licensed Comprehensive Psychiatric Emergency Programs (CPEPs) or Psychiatric Emergency rooms or by community-based organizations designated by the NYC Department of Health and Mental Hygiene (DOHMH). Each borough has one MCT that serves all children and young adults in that borough, ages 0 through age 20. There are 19 adult MCTs that serve the five boroughs for ages 21 and up.